Sofitel Hamburg Alter Wall Hotel, Hamburg

I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. The breakfast situation needed improvement, but the overall experience was positive. The location was superb, and the dining experience was enjoyable.

I was thrilled with my stay at the hotel, with its amazing room quality and intelligent design. The service was top-notch, despite being a bit worn down in some areas, and the professional staff made my experience pleasant. The location couldn't have been better, offering easy access to the city center and delightful Christmas markets. Dining was a bit overpriced, but the delicious food made up for it. The facilities were impressive, adding to my overall enjoyment.

I was pleasantly surprised by this hotel! The rooms were super comfortable, neat, tidy, and felt fresh with tasteful and modern decoration. However, my standard room, while lovely inside with good facilities, didn't have the promised river view, and there were no dining options within the hotel besides room service.

The hotel offers clean rooms with good beds and luxurious linen, but the layout may not suit everyone. The service is friendly but could be more efficient at times. The location is excellent for its central yet quiet setting, though lacking in nearby shops and food outlets. The dining options are good but slightly pricey. Overall, a decent stay with some minor drawbacks.

The hotel offers clean and spacious rooms with a cozy view of the canal, but accessibility might be challenging with stairs involved. The service, although trying to be helpful, lacks a bit of warmth and customer orientation. The central location near shopping streets and restaurants makes it suitable for exploring Hamburg, particularly during the Christmas markets. The dining options, while decent, could be improved with more cultural variety. Overall, a comfortable stay with some room for enhancement.

My stay at the hotel was delightful. The rooms were nice and contemporary, and the staff was very friendly. However, the fitness center was a bit limited in equipment. The spacious room with a huge en suite and walk-in shower was quite impressive.

The hotel offers generous-sized rooms with all necessary amenities, a really comfortable bed, great coffee facilities, and a wonderful breakfast with a wide variety of fresh and delicious choices. The rooms are nicely designed and decorated in a modern style with thoughtful lighting and exceptional views over the city. However, the dining experience is splendid but awfully expensive, lacking value for the money.

I had a fantastic stay at the hotel. The rooms are super comfortable, neat, and tastefully decorated, providing a luxurious experience. I loved the modern design and the high-quality Lanvin shower products. However, the absence of twin beds limits the room options for couples.

The hotel offers various highlights like spacious and clean rooms with a touch of luxury, hospitable and helpful service, great location for morning walks, and a good dining experience, although value for money could be improved.

The hotel is a mix of cozy and slightly noisy due to its proximity to the train tracks. The room amenities are mostly good, but some preferences might not align, like the selection of toiletries. The location is convenient for high-end shopping and city exploration, yet lacks nightlife options. The service is outstanding in terms of friendliness and professionalism.